[Buy1 Get1 Free] Korean Name’s Badge Tag Pin Custom Unique Accessory

- If you place your order by 3 PM (Korea Time) on business days, production will start the same day.​

- Production takes approximately 2-3 business days (Korea Time).​

- Delivery usually takes 5-10 days, but it may vary depending on the carrier and your location.​

- You’ll receive an email with a tracking number and link once your order ships, so you can easily track it.​

💪 All products are securely packaged to ensure they arrive without any damage.​

- This product is shipped directly to you from Korea.​

- Please read the following carefully if you wish to cancel, exchange, or return your order.​

 

🚨 Contact us first at kotact@kotact.com before requesting a cancellation, exchange, or return.​

 

✅ Cancellation & Refunds​

Orders cannot be canceled or refunded once shipping has started. You will need to initiate a return process.​

 

✅ Exchange & Defective or Damaged Products​

If your product is defective or damaged, request an exchange within 7 days of receiving the item. Once we confirm that KONOshop is responsible, we will cover the shipping cost for the exchange.​

- Contact Us: Email us at kotact@kotact.com to request an exchange.​

- Return the Product: Securely pack the item and follow our return instructions.​

- Receive Your Replacement: After receiving the returned product, we’ll send you a replacement.​

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✅ Returns Due to Customer Error​

If you return a product because of a change of mind, incorrect selection, or damage caused by you, you will be responsible for return shipping costs. Please follow KONOshop’s instructions for safe packaging and return shipping.​

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✅ Returns Due to KONOshop’s Error​

If you received the wrong product due to our mistake, we will cover all return shipping costs. Follow our return instructions, and we’ll send you the correct item once we receive the return.​